This is for a shipping listing including packaging and postal collection
Choose your required method from the drop down menu.
For within the U.K. choose 1st, 2nd or special delivery
Courier from outside of the U.K. is normally Fedex.
Please choose your country from the drop down menu
IMPORTANT - PLEASE LEAVE YOUR CONTACT TELEPHONE NUMBER AND EMAIL AT CHECKOUT IF YOU ARE CHOOSING FEDEX THANK YOU
please contact to find out if your item can be made faster if you need it by a certain date before purchasing
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
3. The third parties with whom he shares personal information
The GDPR requires that you disclose the details of any personal information you share with third parties. Nathan should explain to his buyers why, when, and with whom he may share buyers’ personal information. For example:
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Sharkn Craddock am the data controller of your personal information. If you have any questions or concerns, you may contact me at email@example.com Alternately, you may mail me at:
22 Avon Road, Burntwood, Ws7 4ud
Sophia Beau makes all items from a little studio situated in Staffordshire, U.K. All items can be customised to your size and preferred colour and, any design can be altered to fit and suit your style. Please contact with any requests and all design consultations are free.
All items are sent in a signature gift box, tied with ribbon and wrapped in acid free tissue paper for safe keeping and to help preserve from tarnishing.
I include a care card to help guide you into taking care of your purchase
If you would like your item gift wrapped, I also off this service
I am able to supply bridal outlets and stores.
All items are sent with a care card to enable you to treasure your purchase and keep safe
I will gladly assist you with measurements - please feel free to contact if you need advise.
Backdrop necklace measurements are taken from the nape of your neck down to where you’d like the drop to sit. One piece backdrop chains fit over your head and the v section sits approximately 6” from the nape of your neck.
Lariat necklaces - standard length is 15” chain and lariat drop will be measured from the centre of the 15” chain
I use 9ct gold or .925 Sterling silver chain bought from a certified U.K. Supplier - links supplied on request.
Plated metals are also bought from a U.K. Supplier and are nickel free.
Plated metals can chip eventually to show the brass colour under.
Sterling silver rose gold coloured chains have a .925 Sterling silver core which has been plated over with a rose gold colour.
Gold filled chain is more suitable for people with allergies to plated metal and will keep for longer. It is made by taking one or more sheets of solid gold (14K, 12K, 18K, etc) and wrapping them around a base metal under intense pressure. Unlike gold plated jewellery, gold filled jewellery has a commonly measurable amount of actual gold in it.
All crystals and pearls used in any Sophia Beau item are from Swarovski or are freshwater pearls and it is possible to make any design using any of the swarovski colours available from their vast colour chart. Pearl and crystal samples are available to buy if you would like to see the colours in real life.
All freshwater pearls are chosen at a high grade, mostly smooth and some will have small ridges Which add to the beauty of this natural product. The freshwater pearls are an Ivory shade and also available in peacock blue or a blush pink.
The majority of items are made to order which allows you to choose your size, colour and custom design your purchase. During quiet times, your purchase could be made and sent within a week, however peak season production times can be 4 - 6 weeks. Please check the regular shop updates with production time announcements. You will always receive an email to inform you of your estimated ship by date. If you do need your purchase sooner, please contact with your required by date to see if your order can be fast tracked. Thank you
Unless faulty, I will refund a percentage of the items cost to allow for a re stocking admin charge and original postage cost. The fee shall be approximately 75% refund or a £5 uk sterling whichever is the greatest. Buyers must pay for return postage. Earrings are classed as an intimate item and are therefore non returnable.
Yes. Where it is stated that either Swarovski Pearls or Swarovski Crystals are used in the item, I can guarantee they will be genuine. I can supply a Swarovski certificate upon request. I purchase wholesale Swarovski pearls and crystals which arrive directly from the Swarovski factory